Privacy Policy

Introduction

This Privacy Statement will help you understand what data we collect from you, why we collect it, and what we do with it. This policy explains how we store and use your personal information when you use or interact with our website, or where we otherwise obtain or collect your personal information. This Privacy Statement applies to all services offered by us, except where otherwise noted.

This statement also explains how we protect any personal data we obtain directly or passively from you or which we obtain indirectly from other sources.

We have done our best to present the information in this policy in clear and plain language, and we have structured it in a way to allow you to quickly find information that is most important to you.

We reserve the right to change our privacy statement from time to time. We will update the Privacy Statement page content and last modified date on our website.

Privacy Statement

We are committed to keeping your personal data safe and to ensuring the integrity and security of any personal data we may process.

You should read this privacy notice very carefully as it contains important information on the way in which we will process your personal data, in particular:

• The personal information we collect about you
• Our legal bases for processing your personal information
• What we do with your personal information
• Who your personal information may be shared with
• Your rights as a data subject under the Data Protection Regulation

If you have any questions about this Privacy Notice, please contact us using the information provided below.

Who We Are

Funding Services Limited is a company incorporated and registered in England with company number 15663987 and trading as a funding company. Funding Services Limited is the controller of personal data relating to individuals within its client firms and prospective client firms for the purposes of providing products and services, relationship management, marketing, and business development.

What Personal Data Do We Collect About You?

We collect personal data about you when you apply to buy our goods and/or services. This data will relate to personally identifiable information (such as name, date of birth), contact information (such as telephone number, address, email), and financial information (salary, bank statements, financial accounts, and credit referencing information). We may also process special categories of personal data (sensitive data) such as data about your health or medical conditions. Prior to processing special category data, we will gain your informed and explicit consent.

Our Legal Basis for Processing Your Personal Data

We may rely on a number of legal bases for collecting and further processing your personal data, which are:

• Contractual Necessity
• Legal Obligation
• Legitimate Interest
• Consent Contractual Necessity

Consent Contractual Necessity

We collect personal information about you when you request our products or services. We will ask you to provide some information about yourself.

We will also collect personal data for the purposes of the performance of a contract with you, such as:

• Providing you with our products
• Providing you with access and use of our services
• Administering your account with us
• Communicating with you about our products and services
• Communicating with you about your account with us (including call recording/monitoring)

Legal Obligation 

We may also process your personal information to allow us to comply with certain legal obligations to which we are subject. We will also work cooperatively with the national data protection authority, the ICO, in relation to any data protection matters. Where we are subject to regulation or national law enforcement, we may process your data to meet our legal and regulatory requirements.

Legitimate Interest 

We may use your personal data for our legitimate business interests, whilst carefully considering and balancing any potential impact on you and your rights as a data subject under the relevant data protection regulation.

This may include processing your personal data to allow us to provide the best services and customer experience and to ensure our service remains relevant and tailored to your needs.

We will always ensure that our legitimate interests will never override your rights and freedoms under the data protection regulation.

As an example, we may rely on our legitimate interest to process your personal data for the following purposes:

• For direct marketing, relating to products and services that are compatible with the original purpose for which we originally gained the information
• To communicate with you, including newsletters and marketing materials
• To communicate important updates about our products or services, which we think may be of interest to you
• For evidential purposes to effectively manage and maintain records of our relationships/communications with you
• For business development-related activity such as contacting you by telephone or email to arrange meetings with our experts in relation to work or knowledge sharing
• To enhance, modify, personalise or otherwise improve our services and communications for the benefit of you
• To determine the effectiveness of promotional campaigns to inform marketing strategy

In addition, we may use legitimate interests to perform statistical and other analysis on the personal data we collect, to help us understand and improve how people use our products or services.

Please note, you have the right to object to the processing for which we rely on legitimate interest as the legal basis. You can do so and update your marketing preferences by opting out of future marketing materials as they arrive or by contacting us.

Consent 

We are required to gain your explicit consent prior to processing your data for any other purpose other than the original purpose for which it was gained.

Where we require such consent, we will provide you with sufficient information to allow you to make an informed decision. We will ensure that we only gain consent via a clear and affirmative act, freely given by you that indicates your consent to specific purposes.

You have the right to withdraw your consent at any time and can do so by opting out of future marketing materials as they arrive or by contacting us.

Contact Information

If you have any questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint, please contact us at:

Funding Services Limited
Company Number: 15663987
ICO Registration: C1485779
Phone: 020 3355 9855

We are committed to resolving any complaints about our collection or use of your personal data. If you feel that your complaint has not been resolved satisfactorily, you may contact the Information Commissioner’s Office (ICO) for further assistance.